This webinar discusses the foundational concepts of voluntary services and how they can be applied to housing programs. The voluntary services model is a trauma-informed, survivor-centered approach based on the idea that participating in services should be voluntary and not a condition of receiving shelter or other housing services. With this approach, housing and service providers can prioritize survivors’ choices, needs, and interests. This webinar will provide grantees the opportunity to review policies and procedures through a voluntary services lens and discuss frequently asked questions pertaining to the voluntary services approach.